FAQ

Artworks

An edition is a set of identical prints created by an artist from the same stencil. The concept of a “limited edition” is vital for printmakers and collectors to distinguish an original art print from a reproduction.

It is generally recognized that the smaller the edition, the more valuable the print. So as well as authenticating prints with their signature, artists will number their editions, usually in pencil, in the margins. Each is noted as a fraction of the agreed print run, providing collectors with a guarantee of the work’s originality.

Weng Contemporary sources its artworks from the most reputable dealers, galleries, and auction houses in the world. Artworks are carefully examined before being listed on our website. Furthermore, the majority of editions by contemporary artists sold on Weng Contemporary come directly from the artist’s studio.

All artworks listed on Weng Contemporary are guaranteed to be available at their listed price.

We pride ourselves on offering a 100% guarantee on prices and availability of all listed artworks, providing you with an unparalleled level of transparency and reliability.

Our team of experts would be happy to advise you on all matters personally. Please contact us via e-mail at info@wengcontemporary.com and we will come back to you within two business days.

Payment

Click on the "add to Cart" icon next to the artwork. This will add the artwork to your cart, which you can access by clicking on the "Cart" link in the top right menu. Follow instructions during the checkout process to complete your order.

Upon successful completion of your pruchase order, you will receive a confirmation by e-mail. If you do not receive a confirmation e-mail within 24 hours, please contact us via e-mail at info@wengcontemporary.com.

The purchase price is due in full no later than 10 days after completion of the purchase order.

We only accept payments via wire transfer.

We accept online payments only in USD. If you wish to pay in EUR, please contact us via e-mail at info@wengcontemporary.com.

Currency conversions are made once a day using the Deutsche Bundesbank currency exchange rates.

For every purchase there are three cost elements:

(1) The artwork: the artwork price is listed next to each artwork.

(2) The shipping: An estimate of the packing & shipping cost is provided during the checkout process.

The total price of these two components will be clearly communicated to you during the checkout phase, before any order is submitted.

(3) Import duties and taxes: the payment of any applicable duties, tax, and/or customs fees, are the responsibility of the buyer. These must be settled by the buyer with the relevant customs authorities, depending on where the artwork is shipped to.

No, the listed price will be the final price to be paid for the artwork(s) selected.

Please note that unless indicated, our artwork prices do not include shipping, packing, and/or framing. We will provide recommendations of shipping and framing service providers, which you can select during your checkout process.

International shipments are subject to duty and tax as determined by the customs authorities of the importing country. The buyer must pay any fees directly upon receipt of their shipment, through a seperate invoice issued by the customs authorities and/or the service provider used for the shipment.

The attached chart lists import tax rates and duties applicable in all countries.

Shipping & Delivery

We offer the option of transport being organised in partnership with the professional art transport company Your Special Delivery Service. The Costumer assumes all shipping and packaging costs, unless it has been agreed otherwise in writing, or is in relation to offers with declared free shipping.

Weng Contemporary also insures during transport all orders up to a value of 100,000 EUR.

Yes, through our preferred logistics partner we are able to ship most artworks to any destination in the world.

Weng Contemporary offers you complimentary insurance of up to 100,000 EUR (or USD equivalent) on all of its outbound shipments.

At this stage we do not offer framing services, but please contact us at info@wengcontemporary.com and we will be happy to help you find a framer near you.

Following the reception of your wire transfer your order will be packed and shipped immediately. Details about transit times and tracking will be provided independently by your selected logistics provider.

The Shipment is fully executed on the risk of the buyer, with the exeption of loss. In the unlikely case of loss of an item, please contact us at info@wengcontemporary.com and we will cover the loss through our insurance.

Other

If you have any further questions, please get in touch with us via e-mail at info@wengcontemporary.com and we will get back to you as shortly as possible.

Get the newsletter

Sign up to get early access to new artworks, updates on price changes, special offers, and all the latest on art market news and trends. Privacy Policy